Privacy Policy

We take the protection of your personal data very seriously. We treat your personal data collected when you visit our website or use the mobile online service „getService“ confidentially and exclusively in accordance with the German Federal Data Protection Act (BDSG) and other legal provisions that apply to electronic business transactions, as well as in accordance with this data protection declaration. Our websites may contain links to websites of other providers to which this data protection declaration does not apply. The use of our website is generally possible without providing personal data. As far as on our sides personal data (for example name, address or e-mail address) are raised, this takes place, as far as possible, always on voluntary basis. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of the data against the access by third parties is not possible. You are therefore responsible for your privacy and respect the confidentiality of your password and other personal information. If you agree to our data protection declaration, you give your consent for Qsignal® GbR to collect, process and use your personal data for the purposes mentioned.

1. Use of cookies and services

This website uses Google Analytics, a web analysis service of Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA („Google“). Google Analytics uses „cookies“, which are text files placed on your computer. and which enable an analysis of your use of the website. The information provided by the cookie information generated about your use of this website is usually sent to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, your Google’s IP address, however, within Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address to a Google server in the USA and shortened there. On behalf of the operator of this website Google will use this information for the purpose of evaluating your use of the website, compiling reports on the website activities and to further improve the use of the website and the Internet. to provide services to the website operator. The information provided by your browser within the framework of Google Analytics IP address transmitted will not be merged with other Google data. You can restrict the storage of the Cookies by an appropriate setting of your browser software; however, we point this out to you, in this case you may not be able to use all functions of this website to their full extent can. You may also refuse the use of cookies by selecting the appropriate settings on your browser. (including your IP address) to Google as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

2. Use of social plugins

Qsignal® verwendet Social Plugins („Plugins“) des sozialen Netzwerks Facebook und Google+ sowie Twitter. Die Plugins sind mit einem Facebook/Twitter/Google-Logo gekennzeichnet.

Qsignal® verwendet Social Plugins („Plugins“) des sozialen Netzwerks Facebook und Google+ sowie Twitter. Die Plugins sind mit einem Facebook/Twitter/Google-Logo gekennzeichnet. Im mobilen Onlinedienstes „getService“ und auf der Webseite qsignal.de, sind Plugins des sozialen Netzwerks Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA integriert. Die Facebook-Plugins erkennen Sie an dem Facebook-Logo oder dem „Like-Button“ („Gefällt mir“) auf unserer Seite. Eine Übersicht über die Facebook-Plugins finden Sie hier: http://developers.facebook.com/docs/plugins/ Wenn Sie unsere Seiten besuchen, wird über das Plugin eine direkte Verbindung zwischen Ihrem Browser und dem FacebookServer hergestellt. Facebook erhält dadurch die Information, dass Sie mit Ihrer IPAdresse unsere Seite besucht haben. Wenn Sie den Facebook „Like-Button“ anklicken während Sie in Ihrem Facebook-Account eingeloggt sind, können Sie die Inhalte unserer Seiten auf Ihrem Facebook-Profil verlinken. Dadurch kann Facebook den Besuch unserer Seiten Ihrem Benutzerkonto zuordnen. Wir weisen darauf hin, dass wir als Anbieter der Seiten keine Kenntnis vom Inhalt der übermittelten Daten sowie deren Nutzung durch Facebook erhalten. Weitere Informationen hierzu finden Sie in der Datenschutzerklärung von facebook unter http://de-de.facebook.com/policy.php.

Wenn Sie nicht wünschen, dass Facebook den Besuch unserer Seiten Ihrem Facebook-Nutzerkonto zuordnen kann, loggen Sie sich bitte aus Ihrem Facebook-Benutzerkonto aus. Auf unseren Seiten sind Funktionen des Dienstes Twitter eingebunden. Diese Funktionen werden angeboten durch die Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Durch das Benutzen von Twitter und der Funktion „ReTweet“ werden die von Ihnen besuchten Webseiten mit Ihrem Twitter-Account verknüpft und anderen Nutzern bekannt gegeben. Dabei werden auch Daten an Twitter übertragen. Wir weisen darauf hin, dass wir als Anbieter der Seiten keine Kenntnis vom Inhalt der übermittelten Daten sowie deren Nutzung durch Twitter erhalten. Weitere Informationen hierzu finden Sie in der Datenschutzerklärung von Twitter unter http://twitter.com/privacy.

Ihre Datenschutzeinstellungen bei Twitter können Sie in den Konto-Einstellungen unter http://twitter.com/account/settings ändern. Wenn Sie eine Seite von Qsignal® aufrufen, die ein solches Plugin enthält, baut Ihr Browser eine direkte Verbindung mit den Servern von Facebook/Google/Twitter auf. Der Inhalt des Plugins wird von Facebook/Google/Twitter direkt an Ihren Browser übermittelt und von diesem in die Webseite eingebunden.

3. Use of technical information from mobile devices

When using our mobile online service „getService“, the following technical information are collected and transmitted via a secure SSL/TLS connection to the data center used by Qsignal® GbR, located in only in Germany:
  • User-Agent of the browser
  • UngefährerApproximate location
  • Signal relevant information (time of signal creation, signal type, restaurant ID, table number, Service text)

The user-agent data is used for internal purposes, e.g. to generate statistics on the most frequently used browser versions. The waiter call relevant information is required to enable the online service „to run getService. When a waiter call is activated, the approximate location of the mobile device for the sole purpose of preventing the online service from receiving counterfeit signals from the Internet. protect.

At no time does Qsignal® create movement profiles for its users.

4. Collection and use of personal information of our customers

For the registration of a customer the following data is requested and transmitted via a secure SSL/TLS connection to one data center used by Qsignal® GbR, with only in Germany operated servers:
  • E-Mail
  • Company name
  • Company structure
  • VAT ID
  • Phone
  • Telefax (if available)
  • URL (customer website, if available)
  • Name of the owner
  • Billing address
For each restaurant that a customer registers with us, the following data is requested and transmitted via a secure SSL/TLS connection to the data center used by Qsignal® GbR:
  • Restaurant name
  • URL (customer webseite)
  • Shipping address
  • Desired payment method
The data provided to us will only be used for the purpose for which you have provided us with this data or for the use and disclosure of which you have given your consent. Surveys of and transmissions of personal data to state institutions and authorities are only carried out within the framework of mandatory national legal provisions. Our employees are obligated by us to maintain secrecy against data and banking secrecy. The data will only be used for the processing of contractual relationships, in particular the processing and payment of user fees (e.g. issuing credit notes, contacting customers, …). When handling personal data, we observe all legal provisions, in particular those of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The collection, processing and use of data is carried out in accordance with all data protection principles.

5. Payment by debit/credit card

We use a renowned payment service provider for payment by direct debit and credit card. We do not store credit card or account information. This data is exclusively for the processing of payment transactions via a secure SSL/TLS connection to our Payment Service Provider.

6. Right to information, deletion, blocking

According to § 34 of the BDSG you have the right to free information about your stored data at any time. personal data, their origin and recipients and the purpose of the data processing as well as a right to Correction, blocking or deletion of this data. For this and other questions on the subject of personal data particulars you can contact us at any time at the address given in the imprint.

7. Objection advertising mails

The use of published contact data for the transmission of not expressly requested advertising and information materials, within the framework of the obligation to impress, is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

8. Sending of further information

From time to time, we would also like to use your personal information for the following marketing purposes, which we believe may be useful to you:
  1. to conduct surveys and ask your opinion about our products and services
  2. to inform you about new products and special offers that may be of interest to you
  3. to inform you about promotions such as free offers
  4. to be able to perform advertising analyses
In any case, we will only contact you for marketing purposes if you have given your prior consent. either when transmitting the information or at a later date.

9. Disclosure to third parties

We do not pass on any personal data to third parties. In particular, we are selling the data entrusted to us for advertising purposes. Data will only be passed on under absolutely necessary circumstances, e.g. to our service partners who need this data for order, delivery and payment processing (e.g. the payment service provider responsible for payment processing). In these cases the scope is limited to of the transmitted data, however, only to the required minimum.

10. Changes of this declaration

We reserve the right to revise this statement from time to time. Any future changes will be posted on this page. This Privacy Statement was last updated in March 2017.

11. Responsible body

Responsible body within the meaning of the Federal Data Protection Act is Qsignal® GbR Dieter Schneider, Johannes-Hahn-Weg 12, 67133 Maxdorf

State: October 1, 2017